Privacy Notice

1. Who we are

Zivala LTD (“we”, “us”, “our”) operates the Zivala waitlist and website. If you have any privacy questions, contact us at hello@zivala.health.

2. What we collect

• Email address when you join the waitlist.
• Name, email, subject, and message when you use Contact Us.
• Limited technical metadata such as IP hash, browser user agent, and security verification results.

3. How we use your information

• Add and manage waitlist signups.
• Send launch and product availability updates.
• Respond to contact messages.
• Prevent abuse, spam, and unauthorised use of our forms.
• Improve website performance and reliability.

We do not sell your personal information.

4. Legal basis

Where UK GDPR applies, we rely on consent (where you submit your details) and legitimate interests (operating and securing our website and communications).

5. Data retention

We retain personal information only as long as reasonably required for waitlist and support operations, unless legal obligations require otherwise.

6. Sharing information

We may share data with trusted service providers for hosting, email delivery, analytics, and platform security. They process data only under our instructions.

7. International transfers

Some providers may process data outside the UK. We use appropriate safeguards to protect personal data where required by law.

8. Your rights

You may request access, correction, deletion, or restriction of your data, and withdraw consent where applicable, by contacting hello@zivala.health.

9. Cookies and analytics

We may use cookies and analytics technologies to operate and improve our website. Where required, we request consent for non-essential cookies.

10. Security

We use reasonable technical and organisational safeguards to protect your information from unauthorised access, loss, or misuse.

11. Changes

We may update this notice from time to time. Updates are published on this page with an updated effective date.

12. Contact

Zivala LTD
hello@zivala.health